1. Introduction 

At Raam Ather (website url address: https://www.raamather.com/), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services. By accessing our website, you consent to the practices described in this Privacy Policy. 

Data Storage Location

We operate web servers hosted in secure locations and adhere to applicable data protection laws to ensure that your data is securely stored and compliant with regulations. We do not host your data with third-party providers and ensure it is stored in a secure environment.

Contact Data

When you contact us through the website, we collect the information you provide, such as your name, email address, and any additional details you choose to share. This information is used solely for the purpose of responding to your inquiries and providing customer support.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. No personalized data is stored. If you wish to opt out of Google Analytics tracking, please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We may use your personal information in the following cases:

• To respond to your inquiries and provide customer support.
• To send updates about our services and any important changes.
• To ensure the security and integrity of our website.
• To improve our services and website based on user behavior and preferences.

3. Embedded Content

Our site may include embedded content, such as videos from YouTube or social media feeds. This embedded content behaves as if you visited the other website, which may collect data about you, use cookies, or track your interactions with that content. Please review the privacy policies of these third-party services for more information.

4. Cookies

Our website uses cookies to enhance your user experience by retaining preferences and tracking anonymized site usage data. You may disable cookies in your browser settings if you prefer, but this may affect the functionality of the site.

Necessary Cookies (all site visitors)

• PHPSESSID: Identifies your unique session on the website.

Necessary Cookies (Additional for Logged in Users)

wp-auth: Used by WordPress to authenticate logged-in users.
wordpress_logged_in_{hash}: Authenticates logged-in users.
wordpress_test_cookie: Ensures cookies are functioning correctly.

5. Who Has Access To Your Data

We limit access to your personal information to authorized personnel who need it to provide services or support. If you have registered on our website, your data may be accessed by:

• Our system administrators.
• Customer support agents for assistance purposes.

 

6. Third-Party Access to Your Data

We do not share your data with third parties, except where necessary to provide our services. In such cases, we ensure that any third parties comply with data protection regulations.

 

7. How Long We Retain Your Data

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your data removed, you may request deletion, and we will comply with applicable laws and regulations.

 

8. Security Measures

We employ security measures, including SSL/HTTPS protocols, to protect your personal information. In the event of a data breach, we will promptly notify affected users and take appropriate steps to secure our systems.

 

9. Your Data Rights

You have the right to access, update, or request the deletion of your personal data at any time. Please contact us if you wish to exercise these rights. Note that we may retain certain data as required by law or for legitimate business purposes.

 

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

11. Release of Your Data for Legal Purposes

We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activities.